when negotiations and jargon fall away, communication happens at a more human level. Ultimately, we are trying to see if the other individual is honest and therefore genuine. In this way, conversation is a truth serum that reveals a tremendous amount of information. If we lie or exaggerate or obscure the truth through jargon, it shows up in our posture and our confidence. Therefore, even in a professional setting, being honest and authentic builds trust that allows for a genuine connection.
