It’s unlikely that someone will quit their well-paid, secure job for a lower paid position on your fledgling team unless there’s something special going on – the flexible hours, the training or mentoring programme, the flat structure and open dynamic of your team, or the vision and values held by your organisation. All these magical ingredients make up the culture, and in order to scale them, carefully document them. You need the basics like job descriptions, accountability charts and workplace contracts alongside investment into advanced assets such as videos that explain the vision and
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