The researchers were also able to isolate the data signatures of the “natural leaders” of these productive units, whom the scientists called charismatic connectors. “Badge data show that these people circulate actively, engaging people in short, high-energy conversations,” Pentland wrote. “They are democratic with their time—communicating with everyone equally and making sure all team members get a chance to contribute. They’re not necessarily extroverts, although they feel comfortable approaching other people. They listen as much as or more than they talk and are usually very engaged with
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