Burns concluded that there were two distinct types of leadership—one that was “transactional” and another that was “transformational.” Transactional leadership occurred when the person in charge cared most about making sure their underlings followed orders and that the hierarchical lines of an organization were strictly maintained. There were no appeals to higher ideals, just a series of orders given and carried out. The more desirable model, transformational leadership, only came to pass when leaders focused on the values, beliefs, and needs of their followers, and engaged them in a
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