In 2012, Jehn and two colleagues published a meta-analysis of sixteen different experiments based on 8,880 teams. The paper’s goal was to test a theory Jehn had developed about the nature of group conflict. Jehn believed that “conflict” needed to be better defined. She believed that dissent inside teams took several different forms. One was something she called personal or relationship conflict, which is defined as the manifestation of some personality clash—an interpersonal ego-driven showdown between a team’s members. This kind of dispute was distinct from another form, task conflict, which
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