“No, no, no,” you say. “That’s not how we do business. You don’t come to us when you’ve planned the details of your site. You don’t even come to us when you think you need a site. Rather, you come to us the moment that someone says, ‘It’d be a lot easier if our customers could order stuff online.’ You’re talking there about making your operation more efficient, and efficiency is our specialty. We’ll be the judge of whether you need a site or not and, if you do, how it should work and what its ‘spec’ needs to be.”
This should be true within a product compny as well
