This might mean future self-checkout machines and processes that look very different, but we predict that large-scale virtualization will arrive, despite unimpressive progress so far. When it does, it might look like Amazon Go, an 1,800-square-foot convenience store unveiled in Seattle by the online giant in December of 2016. It’s a retailer with neither cashiers nor self-checkout kiosks. Instead, in-store sensors and cameras combine with machine learning technologies and a smartphone app to keep track of everything customers put in their shopping baskets, then bill them for whatever they
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