Rick Dobrowolski

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In consumer-Christianity, however, church leaders function as divine baristas, supplying spiritual goods and services for people to choose from based on their personal desires. And our concern becomes not whether people are growing, but whether they are satisfied—often measured by attendance and giving. An unhappy member, like an unhappy customer, will find satisfaction someplace else.
Immeasurable: Reflections on the Soul of Ministry in the Age of Church, Inc.
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