To achieve the extraordinary, you have to be willing, like Cathryn, to do things that have never been done before. Every single Personal-Best Leadership Experience case speaks to the need to take risks with bold ideas. You can't achieve anything new or extraordinary by doing things the way you've always done them. You have to test unproven strategies. You have to break out of the norms that box you in, venture beyond the limitations you usually place on yourself and others, try new things, and take chances.

