The keys fascinated me, in part because they seemed to outnumber the doors in our elementary school, or at least the doors that you could see as a student. I wondered what other doors, unseen, the keys might unlock, and what lay behind them. I thought the custodian was the most powerful person in school because he had all the keys. To me, keys signaled power. Questions are like keys. The right question, asked at the right time, will open a door to something you don’t yet know, something you haven’t yet realized, or something you haven’t even considered—about others and about yourself.

