most conversations take at least seven minutes to really begin.1 Up until that point, we are able to rely on our usual repertoire of topics—the weather, routine reports about our day, minimal and predictable chitchat. But around seven minutes, there is almost always a point where someone takes a risk—or could take a risk. The risk may be silence; it may be an unexpected question or observation; it may be an expression of a deeper or different emotion than we usually allow.
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