Kendra’s Kindle Notes & Highlights

You've Got 8 Seconds: Communication Secrets for a Distracted World, by Paul Hellman

Customer Service: “What are the 20 best ways to completely alienate our top clients?” This question is frightening—you may already be doing a few.

See Kendra’s 61 highlights

You've Got 8 Seconds: Communication Secrets for a Distracted World

You've Got 8 Seconds: Communication Secrets for a Distracted World

by Paul Hellman

Rate this book

Clear rating

1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars