In a Quadrant II day, what changes first is our thoughts—the way we see the day. Tasks provide an opportunity for growth, for improvement. We can work on our competence—to learn, to expand our skills, to broaden our ability to perform—or on our character—to be more honest, more understanding, to see the other point of view, to pause frequently and listen to conscience. We can apply ourselves to change the systems and make them more effective. The creativity that comes when we stop to pause and listen is amazing.
Q
