Competence includes: • technical competence—the knowledge and skill to achieve the agreed-upon results; the ability to think through problems and look for new alternatives • conceptual competence—the ability to see the big picture, to examine assumptions and shift perspectives • interdependent competence—the ability to interact effectively with others, including the ability to listen, communicate, get to third alternatives, create win-win agreements, and work toward synergistic solutions; the ability to see and operate effectively and cooperatively in complete organizations and systems
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