My confession here is that I have, at times, grown annoyed with those participants who tend more towards deconstruction, anxiety, or frustration… They are the ones often less able to state clearly what they want. However, if I can drop in and set my annoyance aside, those folks are sometimes trying to get at the heart of the matter, or name the root schism in the room—the thing that is unnamed because it hard to name. Taking time to hear the participants in the margins of the agenda can actually help get the event on point.
