Jonathan’s Kindle Notes & Highlights

Lovability: How to Build a Business That People Love and Be Happy Doing It, by Brian de Haaff

Every interaction a customer has with a bug diminishes their experience and your lovability.

See Jonathan’s 166 highlights

Lovability: How to Build a Business That People Love and Be Happy Doing It

Lovability: How to Build a Business That People Love and Be Happy Doing It

by Brian de Haaff

Rate this book

Clear rating

1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars