Horror for Newbies

Jonathan
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Lovability: How to Build a Business That People Love and Be Happy Doing It, by Brian de Haaff

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Nobody loves business software or the companies that build it. They tolerate it. People love consumer goods and services, but not software. Software is a necessary evil.
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Lovability: How to Build a Business That People Love and Be Happy Doing It
Lovability: How to Build a Business That People Love and Be Happy Doing It
by Brian de Haaff
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