But a few years ago, markets introduced self-serve checkout lanes, supposedly for convenience. Let’s be honest: The change was less about customer convenience and more about cutting cashier salaries. Self-serve lines are actually slower, aren’t they? Sometimes, you just want someone to help you. For the sake of saving a few dollars, some businesses have robbed themselves of the personal touch that made them unique.
Self-service machines are a blessing, there's nothing personal in buying groceries. For Christ's sake, not everyone is an extrovert
Renee Nordholm liked this
