Never react while feeling an intense emotion Skill: When feeling an intense emotion, ALWAYS delay taking action until after the emotion has subsided. Rarely do we make the best choices when under the influence of intense emotion, and worse, it is at those moments that we are often convinced that we are absolutely right and must take action immediately. Notice the feeling and immediately take whatever steps you can to allow the emotion to subside before acting. Write the e-mail, but save it rather than send it. Don’t pick up the phone. Refuse to make the purchase. Walk away from the
...more

