‘We just say what we want to say. We don’t have to spend a lot of time and energy not saying something.’ Lies and secrets are poison in organizations—people’s energy is devoted to deceiving and hiding and remembering who it is you don’t want to tell what to. When people start telling the truth, you see almost immediate reductions in mistakes and increases in productivity.” Truth-telling works best when it involves revealing your own feelings, not when used to insult others and to get your own way. All in all, it has a lot going for it—risk, challenge, excitement, and the release of all of that
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