The typical workday of a manager is different from an engineer’s in a few important ways. First, it’s full of interruptions and context shifts. Whenever someone has a problem, you’re there to help, no matter what you were already doing. Second, a manager usually talks to more people, more frequently, than an engineer. The job is largely about communication. Finally, a manager is a pressure release valve for issues building inside a team. By coming to you first, people can head off more destructive outcomes that interrupt the workflow of the larger team.
