Insight: Why We Are Less Self-Aware Than We Think—and What to Do About It

by Tasha Eurich

KEY CONCEPTS AND TAKEAWAYS: CHAPTER 9 Five cornerstones of collective insight Objectives: What are we trying to accomplish as a team? Progress: How well are we achieving our objectives? Processes: Is the way we’re working helping us reach our objectives? Assumptions: Do the assumptions we’re making about our business and environment hold true? Individual contributions: How is each team member impacting our performance? Three building blocks of self-aware teams A leader who models the way Tool: Leader Feedback Process The psychological safety and expectation to tell the truth Tool: Team Norms An ongoing process to stay collectively self-aware Tool: Peer Pirates Tool: Candor Challenge. Organizational awareness: Confronting market realities by actively seeking feedback from all stakeholders and keeping those stakeholders informed.