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Getting feedback ground rules*5: No pushback or defensiveness. Take notes and ask questions only for clarification. Be open-minded and assume good intentions. Thank your team members. Giving feedback isn’t easy! Giving feedback ground rules: Avoid generalities (“you always” or “you never”). Focus on the behavior rather than the person. Don’t give your interpretations—just the behavior. Provide examples.
Insight: Why We Are Less Self-Aware Than We Think—and What to Do About It
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