Development teams often start out with a stereotype of customers who always change their minds or users who don’t know what they want. Product owners begin with the belief that developers are all looking to ‘geek out’ on new technology rather than deliver something useful. We all begin in a place of misconceptions and apprehension. Yet, to quote former American politician Henry Stimson: “The only way to make a man trustworthy is to trust him.” So trust we must.
