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Udaykiran Joshi
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Product Mastery: From Good to Great Product Ownership (Geoff Watts' Agile Mastery Series), by Geoff Watts

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Professor Noriako Kano developed the Kano model of customer satisfaction in the 1980s.
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Product Mastery: From Good to Great Product Ownership (Geoff Watts' Agile Mastery Series)
Product Mastery: From Good to Great Product Ownership (Geoff Watts' Agile Mastery Series)
by Geoff Watts
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