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One of the biggest challenges senior officers have to deal with is information overload. According to the US government, this phenomenon resulted in vital clues, which could have prevented the 9/11 attacks, being ignored. When one encounters too many false leads and misleading clues, fresh warnings only trigger fatigue and one is too quick to dismiss them. It should ideally never happen, but every now and then, it does. And that is what happened during 9/11, with Veerappan, and continues unabated with many terror attacks.
Inspired by Carl von Clausewitz’s ‘blood-is-the-currency-of-war’ quote, I created a new one: ‘Currency (notes) is the blood of intelligence.’
