The idea was to combine the experience and expertise of inside stakeholders with the skills and talents of outside entrepreneurs, designers, and engineers, just as Park would himself do during the HealthCare.gov meltdown and rescue. “What we said was,” Park explained, “what are you trying to do? What kinds of capabilities and skills do you want to bring in from the outside to help you? Let’s form a team that has your best people on it and bring people in from the outside who have the skills you want, and then have that team execute [operations] in a Lean Startup mode to do more than either
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