People are in such agony most of the time: that's what my year as an advice columnist has taught me. You see human beings outside in the park, or in line at the grocery store, or having their hair done, and unless they are right then weeping or climbing out the window and onto the ledge of a skyscraper, you don't immediately know this about them, how much they are suffering. People know how to put a good face on things most of the time. We're good at that, as a species.
