He was slow to hire a senior leadership team and delegate to them — the company had reached a few hundred employees, and he was still involved in thousands of minute details — and he initially had a hard time interviewing candidates who had decades more experience than him. (“You’re sitting across from them, and they’ve had to do this on the other side of the table fifty times, and you’re doing it for the first time with somebody who’s much more seasoned than you, and you’re kind of, like, ‘This is very strange.’”) When executives didn’t work out, he was slow to let them go. Once he had his
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