In later years, however, I started hearing the same stories from doctors. And from lawyers. And from teachers. And, as it turns out, from many other professionals whose advice is usually not contradicted easily. These stories astonished me: they were not about patients or clients asking sensible questions, but about those same patients and clients actively telling professionals why their advice was wrong. In every case, the idea that the expert knew what he or she was doing was dismissed almost out of hand.
