feel defensive when people of color raise issues and want them to “just get over it” so we can all move on. In addition, if there is possibly one situation that we think could have involved race dynamics, we are quick to rationalize it away as an isolated incident and a misunderstanding because we insist that the white person who did something inappropriate is a good person and would never do something like that. This type of rationalization is grounded in the positive bias that whites are good-hearted people who would never intentionally do anything harmful.
