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The Airbnb Story: How Three Ordinary Guys Disrupted an Industry, Made Billions . . . and Created Plenty of Controversy, by Leigh Gallagher

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During his fireside chat with Sarah Lacy back in 2013, Chesky laid out three reasons people stay in hotels: a frictionless booking experience, knowing what they’re going to get, and services.
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The Airbnb Story: How Three Ordinary Guys Disrupted an Industry, Made Billions . . . and Created Plenty of Controversy
The Airbnb Story: How Three Ordinary Guys Disrupted an Industry, Made Billions . . . and Created Plenty of Controversy
by Leigh Gallagher
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