Brian Tofte-Schumacher

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Of course, banks do offer all of us a short-term loan. It’s called an overdraft, and if it had a repayment period of seven days, the APR for a typical incident would be over 5,000 percent. Americans paid $38 billion in overdraft fees in 2011, more than they paid to payday lenders.
Brian Tofte-Schumacher
Unpredictable fees are a big reason people don't trust banks.
The Unbanking Of America: How the New Middle Class Survives
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