Arnold Shapiro

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When I negotiate, I spend a lot of time thinking about the person across the table, their motivation and priorities. I work to understand which issues are the deal breakers for them—which three of the twenty things we’re discussing they really care about. And of course I’m crystal clear on the ones that are most important to me. That way we can both get what we want. It’s a win-win—the best kind of deal.
Am I Being Too Subtle?: Straight Talk From a Business Rebel
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