SPARK ACTIONS To be a credible Spark, you have to commit yourself to the following four keys to credibility: Understand the expectations others have for you—other people often have unspoken standards they’re measuring your performance against. Mind your say-do gap—often we undermine our influence by not following through on the commitments we make. Let others know what’s expected of them—by giving others a clear picture of what success looks like, you’re helping them contribute to the credibility of their team. Have the courage to deliver performance-related feedback to others—when delivered
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