Russ Sanderlin

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Understand the expectations others have for you—other people often have unspoken standards they’re measuring your performance against. Mind your say-do gap—often we undermine our influence by not following through on the commitments we make. Let others know what’s expected of them—by giving others a clear picture of what success looks like, you’re helping them contribute to the credibility of their team. Have the courage to deliver performance-related feedback to others—when delivered effectively, feedback can be the most valuable thing you do for your colleagues.
Spark: How to Lead Yourself and Others to Greater Success
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