The Leader In You

by Dale Carnegie

Keep your mind open to change all the time. Welcome it. Court it. It is only by examining and reexamining your opinions and ideas that you can progress.

“Good human-relations skills have the ability to change people from managing others to leading others,”

Every one of us has the potential to be a leader every day.

don't think you can dictate that to people. I don't think you can tell people, ‘Go. March. Do this.’ What you need to do is to take the time to enroll people in your thinking, your vision, your dream, your fantasy, whatever it is you're doing. Enroll them. It takes time. It takes effort. It takes continual reinforcement. But you don't dictate. You enroll.

You've got to make them want to ride along. It's a leader's job to foster those feelings. “We are in this together.” “We are part of a team.” “What we do is valuable.” “We're the best.” That is the soil that real motivation grows in.

“There is only one way under heaven to get anybody to do anything,”

“and that is by making the other person want to do it.

So recognize people. Include them. Encourage them. Train them. Ask their opinions. Praise them. Let them make decisions.

Share the glory with them. Seek their advice and follow it when you can. Make them understand how valued they are. Encourage them to take risks. Give them the freedom to work as they see fit, and convey your belief in their abilities by getting out of the way.

Employees must be included in all parts of the process, every step of the way. Teamwork is the key here, not hierarchy.

People must be treated as individuals. Always acknowledge their importance and show them respect. They're people first, employees second.

Superior work must be encouraged, recognized, and rewarded. Everyone responds to expectations. If you treat people as if they are capable and smart—and get out o...

“Exceed your customers’ expectations.”

CREATE A SHARED SENSE OF PURPOSE.

TREAT PEOPLE LIKE THE INDIVIDUALS THEYARE.

MAKE EACH MEMBER RESPONSIBLE FOR THE TEAM PRODUCT.

People always appreciate being included in praise. It encourages them to give their greatest efforts and makes them want to work again with the leader who guided them to this success.

TEAM PLAYERS ARE THE LEADERS OF TOMORROW.

RESPECTING THE DIGNITY OF OTHERS

Engage people. Challenge them. Invite their input. Encourage their cooperation.

TRULYRESPECTING OTHERS IS THE BEDROCK OFMOTIVATION

PEOPLE WORK FOR MONEY BUT GO THE EXTRA MILE FOR RECOGNITION, PRAISE, ANDREWARDS

HANDLING MISTAKES, COMPLAINTS, AND CRITICISM

BE QUICKTO ADMIT MISTAKES ANDSLOWTO CRITICIZE. ABOVE ALL, BE CONSTRUCTIVE. 

SET GOALS THAT ARE CLEAR, CHALLENGING, AND OBTAINABLE.

Have a goal clearly in mind, something you really want; believe in yourself and be persistent; and don't allow yourself to be distracted. In business, in family life, in sports, in politics, follow these simple rules, and your chances of succeeding are astronomically high

To get what you want in life, you've got to believe in yourself and you've got to be willing to keep after it. Try again and again and again.

LEADERS NEVER LOSE THEIR FOCUS. THEY KEEP THEIR EYES ON THE BIG PICTURE.