“Hey, that is good thinking.” So he begins by praising the edge of great thinking. Then he affirms their ownership of the business problem at hand by saying, “I’d love to know whether we should invest in X or Y. I mean, you’re smart. You can figure this out.” These words are heard again and again by his team: “You’re smart. You figure it out.” Their ideas are validated and the onus for solving the issue is back with them.
