Lu Castello

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an assignment so it doesn’t fail. Don’t take over a meeting because someone isn’t handling it well. Let the person experience a degree of failure. 2.  TALK ABOUT IT. Be available to help someone learn from the failure. Be standing by after a failed meeting or lost sales deal to help them get up, brush off the sand, and talk about what happened. Ask great questions and avoid the ever-diminishing “I told you so.” 3.  FOCUS ON NEXT TIME. Help them find a way to be successful next time. Give them a way out and a path forward. If they’ve just botched an important sales call, ask them how they’ll ...more
Multipliers, Revised and Updated: How the Best Leaders Make Everyone Smarter
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