Jonathan

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The you is accusatory. As soon as a child hears you, he feels defensive. He may respond by arguing, laughing inappropriately, running away, or getting angry in return. If we can avoid you altogether, we’re much more likely to get a cooperative attitude. There’s a world of difference between, “Look at this mess you made!” and “I don’t like to see food on the floor!”
How to Talk so Little Kids Will Listen: A Survival Guide to Life with Children Ages 2-7 (The How To Talk Series)
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