They do not try to inform people of their ignorance. When you accuse someone of being wrong, you close them off to considering another perspective by heightening their defenses. If you first validate their stance (“That’s interesting, I never thought of it that way…”) and then present your own opinion (“Something I recently learned is this…”) and then let them know that they still hold their own power in the conversation by asking their opinion (“What do you think about that?”), you open them up to engaging in a conversation where both of you can learn rather than just defend.
