Kindle Notes & Highlights
Read between
January 5 - January 11, 2017
This e-business model gives the consumer complete control over when and where they choose to shop. For the business, it can deliver a leading edge ‘cost to serve' business model centred on automation, therefore reducing people, bricks and mortar, and infrastructure costs.
‘A strategy is a changeable set of implementable actions that we frequently revisit and redefine according to shifting market conditions in order to achieve the long term aspiration of the organisation.’
frequently revisit and redefine.
Six Sixma DMAIC principles.
The Vision/Purpose is usually displayed in foyers behind reception and provides the first impression of what you stand for. Leaders can walk around the office and ask any colleague what part they have played today in turning the Vision/Purpose into reality and receive an instant compelling answer. It's the signature template on your emails. It's the home page of your website, your shop window to the world. It's referenced at the start
of every internal meeting as part of the rules of engagement. It's central to every performance conversation with colleagues and employees.
Values are also fundamental in your performance review process as a key tool for empirical validation and measurement of behavioural performance.
Vision/Purpose, Values/ Behaviours, Strategic Plan, Disciplined Execution, and Performance Culture all work together, leading, leveraging, and supporting each other.
The five elements working in unison will ensure accelerated, sustained and profitable business growth
The third most watched TED talk of all time, with more than 25 million views at the time of writing, is on the very subject of finding your WHY. Called ‘How great leaders inspire action', management expert Simon Sinek speaks exclusively about the importance of finding your WHY,
One of my fundamental beliefs is that the very things you want to see more of in your life are the very things you need to give away.
Anthony Robbins: ‘Most people overestimate what they can achieve in a year, but underestimate what they can achieve in a decade.'
What consistently separates winners from losers in creating a compelling market potential strategy is the ability of winners to refuse to get caught up in the losing idea of building a defensible position within an existing order. Winners, instead, seek to deliver value innovation;
your CVP will not only explain how owning your product or using your service will help them achieve a desired outcome; it will also explain why your business is uniquely positioned to create that outcome.
customers not only want to know ‘What's in it for me?' but ‘Why should I buy from you?
Do not explain the product or service that you are selling, or embellish its features. Instead, detail the benefits to the customer of owning your product or using your service.
Martin Luther King, Jr who said: ‘The ultimate measure of man is not where he stands in moments of convenience and comfort, but where he stands at times of challenge and controversy.
An omni channel approach is therefore one that enables physical shopping, online shopping, and information across various forms of media, and almost anything else you can think of.
