The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations

by Gene Kim

success in modern technical endeavors absolutely requires multiple perspectives and expertise to collaborate.

Instead of a culture of fear, we have a high-trust, collaborative culture, where people are rewarded for taking risks. They are able to fearlessly talk about problems as opposed to hiding them or putting them on the backburner—after all, we must see problems in order to solve them.

We also hold internal technology conferences to elevate our skills and ensure that everyone is always teaching and learning.