Donnie Berkholz

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What these organizations have in common is a high-trust culture that enables all departments to work together effectively, where all work is transparently prioritized and there is sufficient slack in the system to allow high-priority work to be completed quickly. This is, in part, enabled by automated self-service platforms that build quality into the products everyone is building.
The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations
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