Our work in the technology value stream, like space travel, should be approached as a fundamentally experimental endeavor and managed that way. All work we do is a potentially important hypothesis and a source of data, rather than a routine application and validation of past practice. Instead of treating technology work as entirely standardized, where we strive for process compliance, we must continually seek to find ever-weaker failure signals so that we can better understand and manage the system we operate in.
