Charles-Henri Lison

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Furthermore, just like in the embedded Ops model, this liaison attends the team standups, integrating their needs into the Operations road map and performing any needed tasks. We rely on these liaisons to escalate any resource contention or prioritization issue. By doing this, we identify any resource or time conflicts that should be evaluated and prioritized in the context of wider organizational goals.
The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations
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