Jonathon Conley

20%
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RESERVE 20% OF CYCLES FOR NON-FUNCTIONAL REQUIREMENTS AND REDUCING TECHNICAL DEBT A problem common to any process improvement effort is how to properly prioritize it—after all, organizations that need it most are those that have the least amount of time to spend on improvement. This is especially true in technology organizations because of technical debt.
The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations
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