The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations

by Gene Kim

As a result, after we select a candidate application or service for our DevOps initiative, we must identify all the members of the value stream who are responsible for working together to create value for the customers being served. In general, this includes: Product owner: the internal voice of the business that defines the next set of functionality in the service Development: the team responsible for developing application functionality in the service QA: the team responsible for ensuring that feedback loops exist to ensure the service functions as desired Operations: the team often responsible for maintaining the production environment and helping ensure that required service levels are met Infosec: the team responsible for securing systems and data Release managers: the people responsible for managing and coordinating the production deployment and release processes Technology executives or value stream manager: in Lean literature, someone who is responsible for “ensuring that the value stream meets or exceeds the customer [and organizational] requirements for the overall value stream, from start to finish”