a) First reflect positively on the meeting. After the business is completed and negative issues have been examined, ask a question like: ‘What do you think went well in the meeting?’ Regardless of how difficult the meeting was and regardless of how low the spirits of the group might be at the close of business, to articulate what was good about the meeting, truthfully, will brighten the group, remind each person of what is true and good between them, and re-ignite the group’s energy.
