To win, you have to be a bit better than the competition. It will be important to identify and work on all three tipping points that are key to industry competitiveness. In technology, take care not to underestimate or get caught out by the nonlinear pace of change. In culture, evaluate social acceptability and keep testing its boundaries without crossing the “creepy line.” With regulation, innovate because of it or in spite of it, treating it as a potential source of opportunity, not just an obstacle. The best digital leaders work to nudge one or more of the three tipping points in their
...more
